Dealership Reviews

Louis Thomas Subaru invites your feedback: Let us know what you think

At Louis Thomas Subaru in Parkersburg WV, we not only want you to love your new Subaru but we want you to love your purchasing and ownership experience. Our goal is to give you such a rewarding experience with every interaction you have with us that you'll want to be our customer for life. That's why we invite you to tell us how we did by registering your opinion on any of the social media platforms. Your feedback helps us serve you better and it helps encourage staff members who work hard to go above and beyond for you.

What Our Recent Customers Say

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Published reviews may not represent all experiences of a given dealer based on the dealer’s configuration. For more information, please contact the dealer. Reviews that contain content that is untrue, illegal, obscene, threatening or a violation of any third party’s right, or contains software viruses, solicitations, political campaigns, or any form of “spam” may be removed.

Our experienced sales consultants will help you find the right new Subaru or used vehicle

Our valued customers around West Virginia shop here because they know we will provide a relaxed, no-pressure environment. We're dedicated to providing you with helpful information that will allow you to make the best possible decision on which new Subaru will serve you best. We want you to drive home in the vehicle you really want whether it's a new or used Subaru or a quality pre-owned model from another trusted brand.

Tell us what you think about our Subaru finance center

We believe you will be very impressed with the supportive, knowledgeable specialists in our on-site Subaru finance center. These dedicated professionals take time to listen to your financial needs and goals before making a recommendation. We can help answer any questions you have about the differences between getting a loan and a lease. Once you've made that decision, we pledge that we will use our network of lending resources to help you get the best available financing package. Please tell us if you believe we're delivering on those promises.

We want to know your opinion about our Subaru service center

The factory-trained technicians in our service center have years of experience in working on every kind of Subaru model. They can inspect your Subaru to find any potential trouble spots and help you get things fixed early so the cost is less. They can also provide you with all the regular maintenance your vehicle needs to last longer and perform better. We think you'll find their technical knowledge is exceptional and we’d love to know if you agree. Just take a few moments to leave us a review.

Tell Us About Your Service Experience

Tell us your thoughts about our staff

We’ve worked hard to hire outstanding people who put a top priority on making sure all your questions are answered and every automotive need you have is met. We hope that you sense our passion for exceptional customer service in every encounter you have with us. We believe you'll find our sales consultants are friendly, helpful and don't apply any pressure. We feel confident you'll be treated well by the people in our finance center, our service center and by everyone on our support staff. Please tell us about anyone who has done an exceptionally good job for you.

Dealership Staff

If you bought a new Subaru, let us know how you like it.

No matter what kind of Subaru you purchased, we feel confident you will still be loving it. Our Subaru models are known for providing plenty of space and an abundance of safety features. Hopefully you've appreciated Subaru's patented all-wheel drive system and the great fuel economy so many of our vehicles provide. Whatever your experience might be, we hope you found it was worth the drive from Athens OH to do business with us. Please tell us how we did so we can keep serving you better at Lewis Thomas Subaru in Parkersburg WV.