The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

SUBARU_LOVE_PROMISE_HEART

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Louis Thomas Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Humane Society of Parkersburg

Jefferson elementary school

Salvation Army

WVU Medicine/Camden Clark

Did Louis Thomas Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Louis Thomas Subaru

Subaru and Louis Thomas Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Secret Santa! - Lou T

Well it doesn't look like a sleigh with Santa and his helpers ready to take flight, but it is a Outback with Lou, Joe and Wes ready to take a drive to the Parkersburg Salvation Army. At least playing Santa!!!

Secret Santa!

Secret Santa - Lou T

Well it doesn't look like a sleigh with Santa and his helpers ready to take flight, but it is a Outback with Lou, Joe and Wes ready to take a drive to the Parkersburg Salvation Army. At least playing Santa!!!

Secret Santa

Subaru Loves To Care - Lou T

Lou, Joe, and Wes delivering blankets and socks to the Mid Ohio Valley Fellowship home.

Subaru Loves To Care

Subaru Loves Pets Humane Society of Parkersburg - Tory D

Jersey Finds a Home Jersey is a 10-year-old Retriever/Labrador mix. She arrived at our shelter originally in June 2021. Unfortunately, prior to coming to HSOP this senior dog had been left to fend for herself for several weeks. She would wander around local restaurants looking for scraps, but she was not willing to get close to anyone or let them touch her. After living a life where she was required to fend for herself, she found her way to our shelter. When she arrived, Jersey was very thin, missing hair, and had severe skin issues. It was determined quickly that she would not do well in a shelter environment, Jersey was placed into a loving foster home. The foster provided Jersey with the love and care that were needed as well as being able to ensure that she was receiving proper amounts and types of food, receiving the medication needed for her skin issues and all around treated like a senior dog should be treated. It was such a happy day when on October 25, Jersey was able to be adopted into her forever home with an individual who was looking for a senior dog to serve as her constant companion. It appears that patience paid off as Jersey has found a home where she will not have to worry about being on her own ever again.

Humane Society of Parkersburg
Subaru Loves Pets Humane Society of Parkersburg

K9 Rescue - Lou T

Meet Apawlo a 11 month old Dark Sable German Shepherd and his owner/handler Melissa Gobel. Apawlo is in training to be a member of K9 EAST (Emergency Assistance Search Team) a 501(c) 3 non-profit organization whose mission is to support first responders in search, rescue and recovery. K9 EAST is funded entirely by the generosity of sponsors, their services are completely free to those in need. We are extremely fortunate to have such a valuable organization in our community, and are very honored to support them. For more information about K9 EAST or anyone interested in offering support please contact them at email: K9eastteam@gmail.com

K9 Rescue

Classroom partner - Brittany Y

We are so proud to partner with the kindergarten classroom of Brittany Young at Jefferson Elementary School. Brittany will be using her voucher to purchase much needed supplies for her classroom.

Classroom partner

Share The Love - Andy T

We are proud and humbled to be able to "share the love" with the local Salvation Army. It is our honor to present this check, $28,392, to such an important and vital organization. Thank you for all you do for our community.

Share The Love

Share The Love - Andy T

Andy and Lou Jr dropped off a Forester full of new clothes, shoes, and other gifts to the local Salvation Army. They have an amazing team down there that works hard everyday to help those in our community that need it the most. We appreciate everything they do for the MOV!

Share The Love

Subaru Loves to Help - Lou Jr and Tom D

Lou Jr and our district sales manager Tom took some time to visit the Mid Ohio Valley Fellowship Home to drop off 80 Subaru branded Beantown blankets. A blanket may be a simple gift, but we hope they will provide warmth and comfort this winter to the people in our community who need it the most.

Subaru Loves to Help

EXCEPTIONAL SERVICE - milton g

Our family has always bought from a local home town Chevrolet dealer in Parkersburg WV. I have been looking to purchase a new SUV and decided to stop and see the Louis Thomas Subaru sales team. ( Another home town dealer ). From the time my wife and I walked on the lot, we were treated like family. We were looking for a dealer that would treat us fair and take care of any vehicle issues that my wife might have while I am out of town. My wife felt very comfortable and we ended up buying a new Ascent. Since the service was so good my son ( Michael Gaines ) went to Lou Thomas and purchased a new outback for his wife to drive. I was telling my brother-in-law about my experience ( Dave Stemple ) and he went and purchased and new Crosstrek. I am very happy with this dealer and feel they do a great job representing Subaru!!

EXCEPTIONAL SERVICE