The 2018 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2018 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2018 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Louis Thomas Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Salvation Army

 Subaru Love Promise Heart

Love Promise Stories from Louis Thomas Subaru

Is there anything you can't do in a Subaru?  –  John M

Is there anything you can't do in a Subaru?

In the last three months, our Subaru Outback has driven 6754 miles, delivered 2304 Meals, and added 15 new Clients. It has been great being able to add these additional clients to our routes. The Subaru has participated in a summer bash with Bitanga's Martial Arts Studios, showcasing local martial art talents and abilities of all ages. The Meigs County Biker's Association partnered with our Meals on Wheels program to host a Poker Bike Run, in order to raise funds and awareness for the cause. The Subaru Outback was escorted along the many miles of the run flanked by several groups of local bikers who support the program.


The Gift that Keeps on Giving  –  John M

The Gift that Keeps on Giving

Our Meals On Wheels recipients, of Meigs County Ohio, are very thankful to Subaru for their gift of the outback. Increasing our route size and being able to get to those who are more rural outliers has been very beneficial to them. Several have said that as they wait for their meal they will look down the road just waiting on that pretty car to come around the corner with their hot meal. We are very thankful to Subaru for helping us expand, so that we can add these new people to our routes.


For Meigs County Ohio.....Subaru really Delivers!  –  John M

For Meigs County Ohio.....Subaru really Delivers!

The Meigs County Council on Aging has been very excited about our experience with Subaru from the very beginning. Learning that we would soon be the proud owners of a 2018 Outback to serve our clients was one of the most thrilling moments in the history of our agency. Sitting on that secret until we were allowed to let the world know, might have been one of the hardest things we had to do. Finally sharing that we had been awarded the Outback with our seniors, staff and our board members was amazing. They could not believe that a small rural place like ours, was going to be the recipients of such a large gift, and immediately the buzz was going around the county. Preceding the reception of the car, we worked with Louis Thomas Subaru, WTAP News, and The Daily Sentinel, in order to share our story to the region. Louis Thomas and his crew were great to work with, and quickly put us at ease on the whole procedure and news interview process. Seeing the Subaru for the first time, we couldn't get over all the extra "Bells and Whistles" that Subaru had included in this gifted car, and it also looked sharp! Subaru really delivered! Driving it back to our center was a privilege, and we couldn't wait until the community, that had gathered for our Giving Thanks reception, would get to come out and see it for the first time. We pulled it up, right in front of our building and opened it up for everyone to see. They were so surprised that Subaru had given our Agency such a nice car for us to use, and commented many times on how nice it looked with the wrap on it. The very next day, we took the new Subaru up to the Meals on Wheels Ohio Association meeting, so that they could see the car. The following Monday the Subaru was put directly into service on a dedicated route serving the rural eastern part of our county. Since then it has delivered over 1900 meals and driven 6039 miles in service to our seniors. So again I say, Subaru really delivered. For Thanksgiving this year, many members of our staff gathered together to cook a special traditional Thanksgiving dinner for our seniors who we knew would be alone for the holiday. We loaded up our Subaru and took off bringing hot turkey dinners to seniors all across our county just in time for dinner, again Subaru really delivered! Following close behind Thanksgiving were the Christmas parades that wind there way along the Ohio River with the backdrop of two beautiful river towns of Pomeroy and Middleport, Ohio. Each year we do large floats and take staff and seniors along with us for our small town, time honored traditions. Streets lined with families, waiting to see the many creative floats and citizens go by, decorated for the month long celebrations. Kids who are often waiting for the firetrucks with their sirens and of course Santa Claus himself, were very pleasantly surprised to see our float this year that had none other than the Grinch setup with a classic scene from the movie and even a fireplace with a smoking chimney. Subaru was right there with us in our Outback bringing seniors who could not otherwise participate, right along, tossing Meals on Wheels bracelets and treats to the kids and families. Again Subaru delivered! Each year we partner with other local churches and organizations to fill unmet needs of seniors in our care. This usually consists of bags and boxes of food and household items, and also gifts of warm blankets, pajamas, and slippers. The goods are all brought here to the Meigs Council on Aging to be sorted and packed by staff, their families, and volunteers from the community. We took these gift packages and once again loaded the Subaru until it couldn't hold anymore. Feeling like Santa himself, we went from home to home in our Outback bringing holiday cheer to each house we stopped. Subaru really delivered! Looking forward to 2018 we know Subaru will be along for the ride as we continue to serve those in need in our community in many different ways. So when we needed a partner to help us achieve or goals, now and in the future, Subaru really delivered!


Louis Thomas Subaru Warms Hearts at CCMC  –  Breanna S

Louis Thomas Subaru Warms Hearts at CCMC

Louis Thomas Subaru and The Leukemia & Lymphoma Society (LLS) recently teamed up to spread love, hope and warmth to cancer patients and their families in the Parkersburg area. During the month of June, visitors to Louis Thomas Subaru were invited to write personalized messages of hope for cancer patients, which were distributed at Camden Clark Medical Center (CCMC) on July 6. Along with these encouraging notes, the dealership generously donated 80 blankets to the hospital’s Cancer Center. To patients receiving chemotherapy, air-conditioned treatment facilities can feel incredibly cold, and many hospitals rely on donations of quilts, afghans and other blankets to keep their patients warm and comfortable. Louis Thomas Subaru also purchased CCMC art kits packed full of Crayola products, which will help children who accompany a loved one to treatment feel more at ease. “It’s humbling, knowing that you’re just taking a few minutes out of your day to put a smile on a kid’s face who’s in a really tough situation,” said Lou Thomas, Jr., the dealership’s Sales Manager. LLS is grateful to Louis Thomas Subaru’s management, staff and customers for giving their time and resources so generously to cancer patients at CCMC and throughout the Parkersburg community.


Flood Relief Efforts in West Virginia  –  Margaret O

Flood Relief Efforts in West Virginia

Beckley, WV April 6th, 2017 Subaru Share the Love Event Raises over $51,000 for United Way’s. During this 9th year of Subaru’s Share the Love Event, all eight West Virginia Subaru retailers went above and beyond by selecting United Way as their hometown charity to support flood relief efforts in central and southern West Virginia. As the Share the Love hometown charity, customers at Louis Thomas Subaru had the option to select the United Way to receive the $250 donation when they purchased or leased a new Subaru in November and December. These donations were then matched by Louis Thomas Subaru. United Way of Central WV, United Way of Greenbrier Valley and United Way of Southern WV were very thankful for these Subaru retailers and their joint effort to raise funds for people most affected by the June 2016 flood. The check presentation was made at United Way of Southern West Virginia by Subaru retailers from Cole Subaru, Jenkins Subaru and Hometown Subaru.


Subaru E-Waste recycling event  –  Sean J

Subaru E-Waste recycling event

Louis Thomas Subaru is very proud to partner with Subaru of America for our 1st ever E-Waste recycling event. Through the month of April we collected approximately 1700lb. of electronic waste to be professionally recycled and repurposed. A variety of electronics from computers to TV's were received. This event demonstrates the Subaru commitment to our environment.


Louis Thomas Subaru Share The Love Event  –  Shirley G

Louis Thomas Subaru Share The Love Event

Through the combined efforts of Subaru of America and our dealership, with the support of many loyal Subaru owners we were able to present to the Parkersburg Salvation Army a check for $16,139.00. The Salvation Army is one of the oldest organizations in the country charged with helping people in need, through various social outreach programs.


April 1-30, 2015 E-Waste Recycling Event  –  Molly M

April 1-30, 2015 E-Waste Recycling Event

Throughout the month of April, we are hosting an E-Waste Recycling Event in our store to collect unwanted electronics. We've arranged to work with a company who will responsibly collect, re-purpose, and recycle your electronic waste. Help us protect our environment. Just show up with your E-Waste and we'll do the rest! The first 50 customers who contribute will receive a complimentary environmental badge of ownership. We will accept: LCD Monitors, Cell Phones, Laptops, Tablets, CRTs up to 40 inches, Video Games/Consoles, Fax Machines, DVD/VCR Players, Printers, Computer Peripherals, Switches/Routers, Cords and Wires.


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