The 2022 Subaru Love Promise Customer and Community Commitment Award

The 2022 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2022 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Louis Thomas Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Humane Society of Parkersburg

Jefferson elementary school

Salvation Army

WVU Medicine/Camden Clark

Did Louis Thomas Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Louis Thomas Subaru

Subaru and Louis Thomas Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Ruby's Long Journey - Gary M

Through our partnership with Louis Thomas Subaru, Humane Society of Parkersburg (HSOP) hosted three weekend adoption events throughout the month of October. We were able to successfully adopt 179 pets during the month thanks to Louis Thomas Subaru and Subaru Loves Pets. One adoption success story was Ruby. She scored big during her October adoption. Ruby arrived at the shelter in July when her current owners were moving and unable to take the dog with them. Ruby was a Rottweiler-Shepherd mix and just a little over a year old. Ruby had some difficulty settling into the shelter environment and had a lot of puppy energy in her and staff had several bruises from her play. After having several adopters look at her and make no connection we were able to place Ruby into a foster home. Ruby met her foster on July 11 (7-11 Day) when she was participating in an event with our local convenience store. The foster described meeting Ruby as “love at first sight.” During and after the event the adopter learned the issues Ruby was having at the shelter, she applied to foster Ruby with no intention of adopting her. Ruby had been on medicine to help calm her down, but after entering the foster she was weaned off the medication and adapted to the ne home very well. On October 17, Ruby had a meet and greet with a potential adopter at the shelter and after that meet and greet did not go well, the foster made the decision to adopt Ruby and make her a permanent part of the family. After the adoption, Ruby’s new owner indicated that Ruby has continued to open up and is settling into what was her former foster home-she is now in her forever home. Ruby’s story truly is a love story-we are so happy that she found the perfect foster family for her. In addition to these adoption events, in conjunction with ASPCA, Subaru Loves Pets, Louis Thomas Subaru and Humane Society of Parkersburg, we also held a FREE vaccine clinic for dogs and cats on October 22, which is #Make a Dog's Day. During this event we were able to provide 884 services to 306 dogs and cats. These services included free vaccines to protect these animals against the most disease like Lyme Disease and Feline Leukemia, among others. Lou and Andy Thomas were both great to work with and brought a vehicle to our facility for use on #Make a Dog's Day and both were at the ready to help in any way needed during these events. Louis Thomas Subaru has once again proven to be a great partner for HSOP.

Humane Society of Parkersburg
Ruby's Long Journey

Subaru Loves Learning - Andy T

Teachers spend an average amount of $750 out of pocket on classroom supplies. Adopting classrooms is just one of the ways we are doing even more this year to make a difference.

Louis Thomas Subaru
Subaru Loves Learning

Subaru Loves to Care - Andy T

“We have been so lucky to have these blanket donations from Lou Thomas and his team at Thomas Subaru to provide to our patients for several years. Being able to hand our patients a warm blanket to keep with them through their treatments is just one way we help to provide added care and comfort during such a difficult time. I’ve been privileged to see the smile on their faces over the years and I look forward to it again with this generous donation. We often have patients who have to bring their small children with them to their appointments and giving them an art box helps to keep them entertained and occupied. In a way, it provides a little distraction from the reason they are here.” Jo Hendershot, APRN, FNP-BC WVU Cancer Institute at Camden Clark They donated over 80 blankets and 30 art kits L-R Sabir Hussain, MD – Sumaira Shafi, MD -Jeff Ryckman , MD, Gabor Altdorfer, MD and Lou Thomas, Owner, Lou Thomas Subaru

Subaru Loves to Care

Share The Love - Lou T

We are honored to announce as this years event comes to an end, we will be donating $29,560 to our local Salvation Army. This wouldn’t be possible without the continued love and support of our loyal customers. Thank you for helping making a difference in our community.#SubaruOfAmerica #ShareTheLove

Louis Thomas Subaru
Share The Love

Weekly Recycling Run! - Lou T

Joe & Wes making their weekly run to the Parkersburg recycling center! We recycle all of our left-over boxes and plastics from the Parts & Service and other parts of the dealership!

Weekly Recycling Run!

Secret Santa! - Lou T

Well it doesn't look like a sleigh with Santa and his helpers ready to take flight, but it is a Outback with Lou, Joe and Wes ready to take a drive to the Parkersburg Salvation Army. At least playing Santa!!!

Secret Santa!

Secret Santa - Lou T

Well it doesn't look like a sleigh with Santa and his helpers ready to take flight, but it is a Outback with Lou, Joe and Wes ready to take a drive to the Parkersburg Salvation Army. At least playing Santa!!!

Secret Santa

Subaru Loves To Care - Lou T

Lou, Joe, and Wes delivering blankets and socks to the Mid Ohio Valley Fellowship home.

Subaru Loves To Care

Subaru Loves Pets Humane Society of Parkersburg - Tory D

Jersey Finds a Home Jersey is a 10-year-old Retriever/Labrador mix. She arrived at our shelter originally in June 2021. Unfortunately, prior to coming to HSOP this senior dog had been left to fend for herself for several weeks. She would wander around local restaurants looking for scraps, but she was not willing to get close to anyone or let them touch her. After living a life where she was required to fend for herself, she found her way to our shelter. When she arrived, Jersey was very thin, missing hair, and had severe skin issues. It was determined quickly that she would not do well in a shelter environment, Jersey was placed into a loving foster home. The foster provided Jersey with the love and care that were needed as well as being able to ensure that she was receiving proper amounts and types of food, receiving the medication needed for her skin issues and all around treated like a senior dog should be treated. It was such a happy day when on October 25, Jersey was able to be adopted into her forever home with an individual who was looking for a senior dog to serve as her constant companion. It appears that patience paid off as Jersey has found a home where she will not have to worry about being on her own ever again.

Humane Society of Parkersburg
Subaru Loves Pets Humane Society of Parkersburg

K9 Rescue - Lou T

Meet Apawlo a 11 month old Dark Sable German Shepherd and his owner/handler Melissa Gobel. Apawlo is in training to be a member of K9 EAST (Emergency Assistance Search Team) a 501(c) 3 non-profit organization whose mission is to support first responders in search, rescue and recovery. K9 EAST is funded entirely by the generosity of sponsors, their services are completely free to those in need. We are extremely fortunate to have such a valuable organization in our community, and are very honored to support them. For more information about K9 EAST or anyone interested in offering support please contact them at email:

K9 Rescue